JPC Direct – 3-Step Webasto Heater Servicing
At JPC Direct we want to make sure your Webasto heaters are working well, and we are always on the end of the phone or contactable by email to help you resolve any Webasto heater issues.
If a repair or service is required, we are committed to making the whole process as simple as possible. With this in mind we have a 3-step-plan for making your repair or service a painless process.
Follow the 3 steps below in order to organise a repair or service.
Deliver your heater to JPC Direct. We can organise a collection for £15 if required. Include a covering letter including your name, address, telephone number and a brief description of the heater fault.
When we have your heater we will test it and contact you with a full parts quotation, inucluding the fixed £50 labour charge. You can then decide whether you would like the repair/service completed.
On completion of the repair/service we will contact you to collect payment for the work. Once payment is received we will send your heater back by 24-hour courier.
All service and repair work is charged at a set labour rate of £50 including VAT.
The labour charge is inclusive of an extensive test, PC diagnostics fault clearance and Co2 exhaust emission test. Also included is a fully insured return of your heater to you.
In most cases we can offer a 24-hour turnaround on repairs and servicing.
In all cases we guarantee the repair will be done within 3 working days.
We will only use genuine Webasto spare parts in our repair and ensure the price of the parts are as they are listed on our website at the time of servicing, this includes any special offers we may have on at the time.
Webasto Heaters Repaired by JPC Direct
Eligible Webasto models – Air Top 2000, 2000S, 2000ST, 3500, 5000, 3500ST, 5000ST, 3900EVO, 5500EVO, Thermo Top Z, Thermo Top C, Thermo Top E, Thermo 90, Thermo 90S, Thermo 90ST, Thermo 90PRO
Return delivery is to UK Mainland, other locations can be arranged, contact us for a quote.
Delivery of your heater to us is your responsibility, please package carefully and ensure your contact details are included.
Throughout the Norfolk Broads network, and occasionally further afield, JPC Direct will also travel to your boat to service or repair your heater. We can repair most models of Webasto heater using our on-van stock of spare parts. Contact us for a quotation.
Alternatively, we have an extensive network of fully trained service agents that are situated in various locations across the country. If you would like us to put you in contact with a local agent in your area, please don’t hesitate to contact us and we will be happy to do so.